Pure Health Clubs CBD
It is with a heavy heart that this email is being sent to all Pure CBD members today.
After 12 years of service within Brisbane’s CBD I regret to have to inform you
that we will be closing our CBD studio.
Our doors will officially close tomorrow night: Monday 3rd July.
This decision is the result of needing to do what is in the best interest of the Pure Group as a whole.
Our CBD studio – whilst full of amazing and wonderful members – is not able to continue to operate successfully within the current commercial marketplace.
Our other Clubs, at Coorparoo and Newstead, as well as Studios and Pods (at Manly, Clayfield, Ashgrove and Everton Hills) will continue to operate as usual and we have outlined below some very special ongoing options we have made available to you.
Transfer to a Club (Coorparoo or Newstead) – we will happily honour your membership at either our Newstead or Coorparoo Club effective immediately, with a BONUS fortnight added in for FREE!! These clubs have the same extensive range on offer as the CBD (or more) and reciprocal access to Coorparoo and Newstead still exists
Transfer to a Pod (Ashgrove) – if our smaller (but still amazing) Ashgrove site is convenient for you, we will also honour your membership rate (and inclusions) at this boutique site, despite it usually costing more to use. It offers a brand new reformer studio plus Yoga, Barre, Pilates, HIIT, Bounce and more. Additionally, you will also receive a BONUS fortnight FREE!
Transfer to Pilates Studio (Clayfield, Everton Hills, Manly) – if you would like to use the Reformer classes running at Everton Hills, Clayfield or Manly sites, we will custom create a heavily discounted usage option to meet your needs. We will ensure you still have best value Reformer in Brisbane at these sites.
As you are probably aware, if your membership is Direct Debit in nature it commenced after you started moving with us. Hence your payments are in arrears, meaning no monies are owed to members at this point in the debit cycle, and please know that NO FURTHER DEBITS WILL BE TAKEN until we hear from you regarding what you would like to do.
If you decide to continue to use a different Pure location we can easily transfer your membership access across quickly and seamlessly so you can immediately begin visiting your centre of choice.
HOW DO I CEASE MY MEMBERSHIP?
If you would like to cease your membership with Pure because other sites are not a workable option, we completely understand, and we will make this seamless and easy for you.
We only require that you put this request in writing via return email and we will action it immediately.
We will also be calling you over the coming days to ensure you have received this email and understand your various options and to enact whichever action you desire us to take.